Customer Testimonials

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DealerRater Dec 4, 2024

This was an emergency visit as my check engine light was on as well as the coolant temp was extremely low. Didn’t have an appointment but they had me in and out in 4 hours. Great staff!

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Facebook Nov 26, 2024

Terry Diskin, Finance Manager at Shottenkirk Hyundai, is a financial genius when it comes to getting you the best finance rate on a car/truck. I just want everyone to know that Santa does exist and he works at Shottenkirk Hyundai in Canton.

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Facebook Nov 26, 2024

So happy with our experience! Go see Mike “ Mr. Clean” Wilcox at Shottenkirk Hyundai. He was so friendly and understanding and does not pressure you. We give him a great big thumbs up. Also a huge thank you to Terry Diskin the Finance Manager. He is Santa 🎅🏻 and got us an even better deal than we expected.

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Facebook Nov 24, 2024

Mike Wilcox was wonderful today. Helped us get a new car today. Very patient and knowledgeable.

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Facebook Nov 23, 2024

Ammar is amazing! Please go and see him! He will take good care of you! Everyone is honest and trustworthy! Great experience!!

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Facebook Nov 23, 2024

Mike Wilcox is great. He made buying my Hyundai so easy! Great guy!

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DealerRater Nov 11, 2024

Mike Wilcox was one the best sales person I have dealt with buying a car. I really appreciate his honesty and Integrity.

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DealerRater Nov 11, 2024

Buying a car is not one of my most favorite things to do. However, it certainly was this time. Owen was a pleasure to work with.

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DealerRater Nov 10, 2024

Adam, the manager and Dexter, our sales associate were amazing at finding us the right car. We were blown away by the Santa Fe Hybrid Calligraphy. OMG! Great car and dealership. Thank you Adam and Dexter for taking care of us. I highly recommend if you are in the market for a vehicle checking out this dealership.

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Facebook Nov 10, 2024

Mike Wilcox come see Mike, he’s awesome!!!

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DealerRater Nov 10, 2024

OMG! Great experience at this fine dealership. The management and sales people went out of their way to give us one of the finest experiences we’ve ever had at a dealership. In addition we were shocked at the quality of our new Santa Fe Hybrid Calligraphy. One of the finest cars we have ever driven. Go for a test drive and be completely blown away. Thanks to Adam, the manager, and Dexter, our sales person for giving us not only the car of our dreams, but also a superb sales experience.

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DealerRater Nov 9, 2024

Good experience. Not pushy. Helpful. Good selection of vehicles on the lot. Local dealer. Close.

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DealerRater Nov 9, 2024

Great shopping and buying experience with Ali Kahn at Shottenkirk Hyundai. Very helpful and knowledgeable salesman and a pleasure to deal with. Thank you Ali!

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DealerRater Nov 8, 2024

Very friendly and easy to work with. Great hours to work with my schedule. I will definitely use them again for my service.

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DealerRater Nov 7, 2024

Great customer service always, very professional & extremely courteous. Rep answers all questions & thoroughly explains/addresses all concerns.

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DealerRater Nov 2, 2024

They where excellent in service and very professional and respectful to me i loved my experience

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DealerRater Nov 2, 2024

It was a very good experience they where very kind and listened to all my concerns and needs excellent support thanks to Mike my advisor he was great

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DealerRater Nov 2, 2024

Good friendly service easy to work with all sales people extremely helpful especially sales manager very clean facility would highly recommend

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DealerRater Oct 31, 2024

We were very happy with our purchase and staff at Shottekurk Hyundai .Mike Wilcox was such a good salesperson and we enjoyed working with him. He truly wanted us to have a great experience and was so attentive during the whole process. We would highly recommend this dealership and working with Mike

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DealerRater Oct 31, 2024

The service staff were very kind and helpful. They allowed me to bring my very old dog inside with me. It was unfortunate that they couldn’t access my Genesis service agreement or wash my car once the service was completed. Again, while the staff were extremely friendly and did their best to help, I’ll be taking my vehicle to a Genesis dealer in the future.

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DealerRater Oct 30, 2024

These people are terrific. Friendly and respectful Thank you for making us part of the family.

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Facebook Oct 29, 2024

Ali was my sales team member and was very attentive to all communication. I was planning on buying another vehicle on 10/28 and last minute was confirming that there were no others I wanted to give final consideration to. Checked the Hyundai website and found a car that was on dealer special and drove down on my lunch break to test drive it. I knew that I would be getting a new vehicle after work that day and told Ali that upfront. He worked down to the final hour of my shift and was able to get the numbers worked out ...

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DealerRater Oct 29, 2024

Good customer service and had good experience with good pricing. Check it out when you think of buying

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DealerRater Oct 27, 2024

The only real issue was a 2 hour wait for the oil change. The personnel were professional and friendly. You've got some good folks working there.

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DealerRater Oct 26, 2024

Working with Gabby in sales was great! She made the process enjoyable and easy! Terry in finance made the final part quick and painless? We will shop here again!

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DealerRater Oct 25, 2024

Mandy was fantastic in how well she communicated with me in scheduling my appointment, uploading my previous Ed Voyles Hyundai and TiresPlus invoices for previous brake work over the last 18 months. She arranged for me to speak with Reed and Mike so I could explain my vibration problem in person. Mike was outstanding in assessing the needed repairs and proceeded accordingly. He spoke with me afterward describing the problems he found and the repairs he made. My Azera brakes have performed perfectly since that day, and I have an excellent impression of your Service Department, and will continue to come ...

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DealerRater Oct 24, 2024

Didn’t have an appointment for my vehicle but was still able to fit me in!

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DealerRater Oct 24, 2024

All went smooth Nice Guys took awhile but we came to a deal, dealer always wins in the end

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DealerRater Oct 22, 2024

Excellent service. Very quick, very helpful. Had an engine go out, covered under manufacture warranty, they were able to get it handled in a week.

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Facebook Oct 21, 2024

I will have to credit to Mr.Adam and Mr.Dexter they really came through for me. I thought that I was going to have to walk away from my “Dream Vehicle”! But at the 11th hr on 10/19/24, Adam, made the deal happen and I was able to made the purchase of my Dream Vehicle become a reality! And to Mr. Dexter, my salesman who was there until the end, to make sure that all of the paperwork and the information that was given to me was done. I’ll have to shout out to the Finance lady as well. ...

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DealerRater Oct 21, 2024

When I arrived to service center, wasn’t sure if I wait for someone to come out or I go in, other dealers always greeted me but this one did not, no one was present so I got out and asked someone to help, no one really greeted me but everything else went great after

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DealerRater Oct 21, 2024

Friendly scheduler. I was able to book appointment with ease. Comfortable wait and fast service for my 54,000 check. Very professional check out and she searched coupons for me. Well done. I’ll be back:

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DealerRater Oct 20, 2024

My sales person was not Tim it was Todd. He was very helpful. The entire dealership was welcoming, comfortable and offered nice refreshments which was great since we were there quite a while. Best selection of Palisades as we drove over 2 hours to get there. Good prices too

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DealerRater Oct 19, 2024

Mandi is great! Very helpful. Our car was completed sooner than we expected. We appreciated that.

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DealerRater Oct 18, 2024

Very helpful with my service. No issues and quick service. Very satisfied with this visit.

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DealerRater Oct 18, 2024

Owen Terry Diskin Heidi Todd These individuals made the buying experience so refreshing. We will be pleased to come back to Shottenkirk and entrust them with our transportation needs.

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DealerRater Oct 18, 2024

Great experience overall. Ammar was awesome. Terry from the financing group was great too. It was a bit far to drive and process took a bit long but overall very happy how everything turned out.

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DealerRater Oct 18, 2024

Ammar went above and beyond to make sure I was satisfied and understood all I needed to know about the vechicle Excellent from working with me from start to finish Would HIGHLY RECOMMEND Ammar

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DealerRater Oct 17, 2024

Good, friendly service, knowledgeable, sales manager, extremely helpful and all sales people willing to help Mark Wilcox good salesman agents to work with knowledgeable and understanding all in all extremely good experience

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DealerRater Oct 16, 2024

Kind friendly and professional Service, listen, and willing to help with whatever needs there is Nice building very clean dealership is 90 miles away from where I live but the drive is worth the good customer service

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DealerRater Oct 16, 2024

Quick and friendly service. Clean and comfortable dealership. Got all my questions answered by great staff

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DealerRater Oct 15, 2024

We had a great experience with Ammar and Mike buying our new car. They were knowledgeable and helpful in every way!

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DealerRater Oct 14, 2024

High quality, well done service. Staff is friendly and always there to help you out.

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DealerRater Oct 13, 2024

Really good experience! Friendly staff that treated me fairly! The sales people were great.Would highly recommend!

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DealerRater Oct 13, 2024

Great experience overall. Dealership was nice. car was priced as advertised. Able to work through to a deal quickly. Plan to us them when I get my next Hyundai .

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DealerRater Oct 12, 2024

Mandi was a pleasure to work with. She set my service up after she knew all the needed parts would be in. She’s very professional and an asset to your service department.

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DealerRater Oct 11, 2024

Had a great experience with this dealership. Everyone was extremely professional and friendly. I will definitely be a repeat customer!

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DealerRater Oct 11, 2024

Mandi was very professional and friendly. She was always available to answer and explain any and all questions. She made sure I was satisfied with the 3 hour the service. I WAS!!

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DealerRater Oct 7, 2024

We love the maintenance team, they’re great employers and they know how to provide the best quality services ever.

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DealerRater Oct 5, 2024

Todd Prine was very helpful and knowledgeable. I would recommend him to anyone looking to buy a car.

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DealerRater Oct 5, 2024

Its a very nice dealership with a nice lounge to wait in wirh comfortable seating plus coffee and water anc snzcks.

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DealerRater Oct 4, 2024

Everyone was very pleasant to work with and Owen was especially helpful. The receptionist checked on us several times to make sure we didn't need anything and was always very pleasant

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DealerRater Oct 4, 2024

Very willing to assist me with any questions or concerns I have regarding my Palisade! 👏👏

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DealerRater Oct 4, 2024

Mandi is an excellent service advisor. I have very pleased with my experience, so far, with getting warranty service for my Santa Fe.

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DealerRater Oct 4, 2024

Todd Prine was very helpful and nice. I would buy from him again. He was patient with me which is important

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DealerRater Oct 2, 2024

Best dealership I have ever been to. I will be returning here to purchase my next vehicle. Sales people were not pushy neither was financing.

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Facebook Oct 2, 2024

Mike and Josh were such a pleasure to work with! After two days being at the dealership. They got me within my budget and made it so easy and comforting. Definitely recommend to anyone looking for a vehicle! Edit. Make sure you look at warranties. They added an “extended coverage” didn’t explain it well. But it would’ve ran concurrent with the new car warranty. So that upped payments a lot.

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DealerRater Sep 30, 2024

Great experience purchasing my new Santa Cruz! Purchase was made easy and both salesman and sales manager were great!

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DealerRater Sep 30, 2024

Everything went well. Brought my wife to do the negotiation. Fair process and a great car.

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DealerRater Sep 30, 2024

Great service in a timely manner. Overall it was a pleasant experience. I will definitely continue having my vehicle serviced at Shottenkirk Hyundai.

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DealerRater Sep 27, 2024

The final outcome of my visit was great because my car was fixed, but getting an update from service could use improvement. Throughout the entire time I had my car in service, no one called me with an update. My car was in service on Monday and Tuesday. I had left vmail messages for an update and I did not receive a return phone call. I called early Tuesday morning and was able to get an update.

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DealerRater Sep 26, 2024

Had exact color and trim looking for on the lot. Sales floor was open and comfortable. Ammar was a great salesman.

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DealerRater Sep 24, 2024

Appointment scheduling for this location was easy and uncomplicated. Dealership waiting area, lobby, restroom and sales lot was very clean and well maintained. Service advisor and other staff were exceptionally pleasant and accomodating.

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DealerRater Sep 23, 2024

Nice friendly experience for an amazing car that is comfort and style. Go get an Elantra!

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DealerRater Sep 23, 2024

Great customer service, fast service! Great dealership and service department. Will continue to take my vehicle here!

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DealerRater Sep 22, 2024

Great service center and Amanda was awesome! Very nice waiting area plenty of snacks and drinks.

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DealerRater Sep 22, 2024

Amman was amazing in helping my family find our new car. He was friendly, personable, not pushy, and knowledgeable! I will definitely recommend him to others. I didn't work with Adam, not sure who he is.

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DealerRater Sep 21, 2024

Ammar is a genuine asset to this dealership. He provided the best car-buying experience I’ve ever had.

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DealerRater Sep 18, 2024

Mike Wilcox was great! Very helpful and knowledgeable. He helped us get a beautiful new 2024 Santa Fe Limited. He explained the differences in all the packages and helped us make an educated decision. Thanks Mike! And Robert was great with the financing! World class service!

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DealerRater Sep 18, 2024

Smooth, enjoyable transaction. Mike and Terry went out of their way to make sure we were pleased!

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DealerRater Sep 17, 2024

Shout out to Mike Wilcox in the service department who made the impossible happen in getting our car serviced on a Saturday without an appointment. He was great and saved us a two hour trip on the 18th of October. As always they delivered their usual outstanding job. Pat Ryan

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DealerRater Sep 16, 2024

I call this the M2T trifecta. Stopped in to buy a car from Mike Wilcox who was super again. Tim the general manager was out with the customers and supporting his sales folks but the best was Mike’s son Mike jr. who is a service customer service manager who on a Saturday fit in our 20,000 mile service on our Palisade so we wouldn’t have to travel 2 hours on the 18th to do it. BRAVO ZULU Pat and Bud Ryan

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DealerRater Sep 16, 2024

When I called for a recall fix, they were able to give me an appt right away. They told me the work would take about 90 min, so I decided to wait, but the car was ready before that. Everyone at the service area were very attentive and polite.

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DealerRater Sep 16, 2024

Nice vehicles and great people. Made my car buying fast and easy and Worked a deal with me until I was satisfied. They had alot of great prices on suv.

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DealerRater Sep 15, 2024

Mandi was an amazing service advisor. She was kind, professional and personable. She did not push extra service work. It was a good experience.

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Facebook Sep 14, 2024

Mandi was an amazing service representative. She was very personable and kind and did not try to push extra work. She was very professional.

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DealerRater Sep 13, 2024

Everything was super simple and easy to bring my cars in for service. It was a good experience.

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DealerRater Sep 13, 2024

Good service, Appreciation for the needs of the client and accomodating special request Well done

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DealerRater Sep 12, 2024

Tire rotation and oil change were completed BEFORE my scheduled appointment start! Had to drop the car off early for a meeting I had to get to.

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DealerRater Sep 12, 2024

The service experience was good as Mercedes. I did ask for a trade-in value and I never got a response.

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DealerRater Sep 11, 2024

Working with the dealership was easy. I was upfront about what I wanted and they got me the payment and exact vehicle I wanted. Thanks, Josh, Owen, and Todd!

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DealerRater Sep 9, 2024

It was refreshing to deal with a dealership that delivered professional and personal service from all of its staff.

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DealerRater Sep 9, 2024

Our sales representative, Alex Pinkney was outstanding to work with. He was courteous and knew all the details about the Palisade we were interested in. The dealership was clean and inviting. Overall, it was a great vehicle purchasing experience.

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DealerRater Sep 9, 2024

Michael in Service is always fantastic! He knows our Elantra N and makes our service experience as easy as possible!

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DealerRater Sep 9, 2024

Great experience. I really appreciated him working with me and getting my payments close to my old payments

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DealerRater Sep 9, 2024

I ordered my car from my son, Todd Prine. I live in Arizona and did not visit your showroom. Therefore, I didn’t meet or talk to Adam. I am looking forward to receiving my new car mid-week.

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DealerRater Sep 9, 2024

Service was quick and easy. Michael was very informative and helpful . Scheduling was easy as well.

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DealerRater Sep 8, 2024

I worked with Ammar, and he is one of the most pleasant salespeople I have ever encountered! He answered all our questions and spent time with us for however long we needed so we could purchase the best vehicle for our family. Everyone at the dealership was extremely friendly and courteous. I HIGHLY recommend them!

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DealerRater Sep 8, 2024

Very pleased to locate the vehicle I wanted in the color, (in and out) that I wanted. It was just a bonus that we liked all the people that we delt with at the dealership.

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DealerRater Sep 8, 2024

Amy Shook, Service Manager returned our phone calls in regard to our service questions. She was very quick to respond and provide the information needed to make a decision to have service completed at this location. She was pleasant and extremely professional; had great customer service skills. Thank you, Amy.

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Facebook Sep 6, 2024

This has been one of the best car buying experiences we have ever had. We called, told them we were coming and Mike Wilcox had the car we wanted cleaned and ready to test drive when we arrived. He thoroughly explained all the features of the vehicle. He is very friendly, professional and most importantly, a listener - not a common trait for a salesperson. We highly recommend Mike Wilcox!

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DealerRater Sep 6, 2024

Ali was awesome to work with and helped me get back on the road to Indiana as quick as possible.

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DealerRater Sep 6, 2024

Everyone is Amazing, friendly, efficient, knowledgeable. I would recommend this dealership to everyone. The technician Reid Is the best!

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DealerRater Sep 3, 2024

Alex was very helpful with answering any questions we had while trying to purchase a vehicle. The dealership was very professional, clean and busy.

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DealerRater Sep 2, 2024

Everything went well. Just took a long time, but I am satisfied with my deal.

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Facebook Sep 1, 2024

Thank you soooo much to Jacob & Ralph. You guys made what could have been a very difficult process pain free. Y’all are amazing 🌸

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Facebook Aug 21, 2024

Mike Wilcox and Chevi Gallardo did an excellent job going through all the features of my new Palisade. Super excited to get my new ride! Thanks guys!!

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Facebook Jul 24, 2024

Mike Wilcox was incredible in the buying process of our brand new Palisade SEL with the premium package. Truly friendly, efficient and easy process. Go visit Mike !

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Facebook Jul 11, 2024

Mike Wilcox go see him he is fantastic

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Facebook Jul 11, 2024

Come see Mike Wilcox for great customer service!