Customer Testimonials
Everything was super simple and easy to bring my cars in for service. It was a good experience.
Good service, Appreciation for the needs of the client and accomodating special request Well done
Tire rotation and oil change were completed BEFORE my scheduled appointment start! Had to drop the car off early for a meeting I had to get to.
The service experience was good as Mercedes. I did ask for a trade-in value and I never got a response.
Working with the dealership was easy. I was upfront about what I wanted and they got me the payment and exact vehicle I wanted. Thanks, Josh, Owen, and Todd!
It was refreshing to deal with a dealership that delivered professional and personal service from all of its staff.
Our sales representative, Alex Pinkney was outstanding to work with. He was courteous and knew all the details about the Palisade we were interested in. The dealership was clean and inviting. Overall, it was a great vehicle purchasing experience.
Michael in Service is always fantastic! He knows our Elantra N and makes our service experience as easy as possible!
Great experience. I really appreciated him working with me and getting my payments close to my old payments
I ordered my car from my son, Todd Prine. I live in Arizona and did not visit your showroom. Therefore, I didn’t meet or talk to Adam. I am looking forward to receiving my new car mid-week.
Service was quick and easy. Michael was very informative and helpful . Scheduling was easy as well.
I worked with Ammar, and he is one of the most pleasant salespeople I have ever encountered! He answered all our questions and spent time with us for however long we needed so we could purchase the best vehicle for our family. Everyone at the dealership was extremely friendly and courteous. I HIGHLY recommend them!
Very pleased to locate the vehicle I wanted in the color, (in and out) that I wanted. It was just a bonus that we liked all the people that we delt with at the dealership.
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Amy Shook, Service Manager returned our phone calls in regard to our service questions. She was very quick to respond and provide the information needed to make a decision to have service completed at this location. She was pleasant and extremely professional; had great customer service skills. Thank you, Amy.
This has been one of the best car buying experiences we have ever had. We called, told them we were coming and Mike Wilcox had the car we wanted cleaned and ready to test drive when we arrived. He thoroughly explained all the features of the vehicle. He is very friendly, professional and most importantly, a listener - not a common trait for a salesperson. We highly recommend Mike Wilcox!
Ali was awesome to work with and helped me get back on the road to Indiana as quick as possible.
Everyone is Amazing, friendly, efficient, knowledgeable. I would recommend this dealership to everyone. The technician Reid Is the best!
Alex was very helpful with answering any questions we had while trying to purchase a vehicle. The dealership was very professional, clean and busy.
I have had a very nice experience at Hyundai, and of course with great pleasure I also recommended Shottenkirk Hyundai to my friends.
Quick service and service tech was very nice and informative about what they did to vechile.
I was very pleased with the dealership personnel including our salesman Cody. The dealership itself was very clean and comfortable.
Brought car in due to tire leak. Took care of issue and gave good advice. Took way too long though.
Amy and her Team in the service department are always amazing! They get you in and out pretty quickly!
Service was quick and staff was professional. One thing only, my tire pressure was not reset or didn’t reset. And I don’t think they checked my other tires because they were at 33 psi.
Everything went well. Just took a long time, but I am satisfied with my deal.
Staff is friendly and provide the service in a timely manner. Communication could be better.
She was very helpful going the extra mile and making my experience a good one
Ammar Salem was very knowledgeable about the cars and the process. He was enjoyable to work with.
I worked with Mike Wilcox and he did an outstanding job helping decide determine the different trims and walking me through the whole process.
Thank you soooo much to Jacob & Ralph. You guys made what could have been a very difficult process pain free. Y’all are amazing 🌸
Amanda (Mandy) was delightful to work with. She went above and beyond…and very knowledgeable and friendly!
It’s quite a professional and courteous business. I’ve been receiving service from them for 2 years on my 4 year old car.
We worked with Todd, who had only been in the sales department for a week. He went out of his way to take care of us, and find the car my wife wanted.
Isiah Chavis helped us initially, he was great⭐️⭐️⭐️⭐️⭐️ Owen Fritz finished and was awesome! Robert Vallejo was the finance person. He was very nice. Didn’t have Adam Nguyen that I know of.
Shottrnkirk Hyundai has been absolutely wonderful. The buying process was easy. A week after purchase they fixed some dings and scuffs without any problems. I would recommend them to anyone...
Todd and Josh were terrific. Found me exactly what I was looking for. They took their time and made sure I was well taken care of.
Mr Wilcox is the go to guy to see if you ever want to buy a car
Very nice atmosphere. Love the complimentary snacks and drinks. Everyone was friendly. My advisor was excellent.
Great customer service. No pressure. This was likely the most pleasant car purchase that I have experienced.
Great customer service! Ammar was incredibly helpful and answered all of our questions with great knowledge of the car!
Amy was really great at communicating with me about the services, cost and completion date/time.
Amazing customer service, trusting honest and friendly. Thank you for everything I will be returning
Every single employee we dealt with in our new car purchase was so kind and helpful. We had been to a different dealer the day before and had a not so good experience so it was nice to feel welcome and relaxed during the buying experience.
Amy was great! Very attentive and personable. The software update was quickly done. I only waited about an hour which is what was predicted. Thank you.
We found the dealership great. Mike Wilcox, Josh and Terry Diskin were exceptionally nice and a pleasure to negotiate with on the purchase of our Santa Cruz! Thank you Shottenkirk Hyundai!!!
My service agent greeted me as I arrived. Even though he was with another customer, he acknowledged that he would be right with me. Service was timely and appropriate. Thank you for taking care of my care needs.
Amy did a good job managing the service for the recall on my 2024 Sonata. Took longer than I expected for a software update, but that is not the fault of the dealership.
So far Owen and the service department have been great. Everyone seems to be pleasant, and everyone has answered all our questions.
Owen and staff were friendly but when I'm told that finance will be available in a couple minutes and I'm still there after an hour, this is incredibly frustrating.
Amy was extremely helpful in gettin my cars issue diagnosed and repaired. She was pleasant and efficient.
We were in and out fairly quickly. Our salesperson Owen was great, the manager we dealt with on pricing was pushy and did not respect our parameters and budget. The haggling was extremely annoying. Otherwise, we love our new car.
I love bringing my car to this dealership. They always treat my car very well. I usually sit and wait for my services to be done and they do their best to not keep me waiting forever. While I wait they have a wonderful courtesy snack and drink center that makes waiting a bit more pleasant. I would definitely recommend this dealership for any of your service needs.
I left my car and key the day before my service. The next morning my car was ready when they said it would be. The service department was very pleasant to work with.
I really loved the overall experience. Owen my salesperson was amazing. I would for sure go back again.
Mike Wilcox and Chevi Gallardo did an excellent job going through all the features of my new Palisade. Super excited to get my new ride! Thanks guys!!
I enjoyed working with Chevi and would recommend the Shottenkirk dealership to friends and family.
Excellent unexpectedly good. The very best car buying experience ever. Highly recommended to anyone looking for a car purchase
I was searching several months for a dealership that would just be straight up with me about the out the door price, and this place did that. It was a little bit of a drive, but worth it to get a sales and finance crew that give it to you straight.
Amaar was great. He stayed with us for hours, answered all of our questions and was very professional
Very nice and accommodating staff. Lots of variety of cars in stock. Would recommend this dealership!
We indicated an issue with the A/C in the car and after checking it out thoroughly, they determined the compressor was the culprit. The part came in early and so did we. All good!
Wonderful dealership. Everyone was friendly, knowledgeable, and courteous. Great people skills!! Will certainly tell all my friends what great service you guys offered.
Isiah was very helpful, professional and thorough. Would highly recommend working with him. We also good a very good deal on the interest rate financing with Robert.
Ammar was great very knowledgeable and a lot of help ( I'll will call on him again, right now it's all a bit overwhelming with all the features on new vehicles) and Tim stepped right up when Ammar was with another customer, I thought I would never say this but these car sales people were great even showed us how to save money! Kudos guys!! The four star dealership rating is that I have to bring the a new vehicle back in for scratch removal and ding repair! This is no refection on Ammar or Tim whatsoever they are ...
I dont know Who Adam is. Chevi was the one that I dealt with on the phone. He was great. Terri was the one I dealt with in signing the papers and finance. He was great as well. But, I was disappointed at the length of time it took for me to sign the papers and get out of the dealership.
I came in with a nail in my tires do the associate was super nice and very helpful the entire time I waited for my vehicle!
David took care of us the same day our battery died. He took care of us quickly and the amount he quoted was what was charged.
Nice comfortable waiting room.wait could be shorter but everyone was very nice. Thank you for thinking of your customers.
Thanks for everything! You guys rock! Took care of my grandmother's car for me!
David is friendly and keeps you informed of the progress of your service with detailed explanations.
Everyone at this dealership is friendly and helpful and made buying a new vehicle a great experience!
Great experience at the dealership. They make purchasing a car easy. Everyone was so nice and professional!
Great quick service by Michael Wilcox and his team on my Tucson's air conditioner problem. They expedited a part order for a new compressor, and it was replaced in 2 days! I had called other metro Atlanta Hyundia dealerships & was told it would take them at least a week to 2 weeks before I could bring my Tucson in for them to start working on my car! Thanks again to the Shottenkirk Hyundia service team their superior service!
Amy Shook, my service technician was very friendly, and knowledgeable. She made me feel that she really cared about the needs for my car. She was fun to deal with and gave me an appreciation for good service technicians
Your Service Department is the best. We drive over one hour to get our car service at your dealership. Amy & Michael are great. Thanks Peter & Cathy Thomas Morganton GA
We had a pleasant experience at Shottenkirk. We ended up purchasing a gently used older vehicle which met our requirements. Chevi, our direct contact from what was initially an online advertised vehicle, met us at the prescribed time with the car waiting for us at the curb out front moments after our arrival. We test drove it and then made a deal. Took some time for us to get the numbers we wanted but the team came through for us and we finalized it.
Very courteous and friendly staff and my vehicle was done quickly as promised. I enjoyed a cup of coffee while I waited.
Service team was great. Automated phone answering system was lacking. Should provide options to go to a departmenr, not leave a message that did not get return call.
Out standing… good service and very efficient… love the waiting lounge …I will tell my friends
I was really well treated and all information requested were clarified !!! Thanks specially for Ammar
Super friendly and knowledgeable service attendants!! Fit me right in with no appointment and got it done the same day.
Dealership was excellent did everything in timely manner and every polite waiting time was shorter than expected
It was a very nice experience finding a new car! Thanks for all their help!
The service department is always so helpful and nice. We love Amy in Service and Owen was awesome in the purchase of my car! Highly Recommend!!!
I have enjoyed the services offered under my warranty through the dealership and the staff is always great. The only issue I’ve had is getting anyone from the service department on the line. More times than not, it goes to voicemail and not all my calls have been returned.
Service was quick and easy. The waiting area is nice and employees are helpful. Good experience
I consulted with several dealerships in my quest to select the best car and options. My search began with Mike Wilcox online and concluded with Chevi Gallardo in person. Chevi went the extra mile by helping me make the best choice of car and getting me the most competitive offer. Both men were professional and informative. I appreciate the sales team at Shottenkirk!
Great service - as always - with Amy! Not only do I look forward to seeing her but paying attention to what she has to say - she is very knowledgeable!!!
Frear customer service different choices to pick from great atmosphere. it was a great experience
The service writer was courteous and helpful. All services were explained fully and completed on time and at the prices quoted.
Very good on time and good feedback from Amy of what I am to do for next check up
I appreciate the friendly, efficient, professionalism I received at Shottenkirk. I was checked in quickly, I was asked multiple times if I needed anything. I was in and out quick, and able to use the wireless to get some work done during the short time I was there.
Michael and the mechanic did a great job. Michael explained it well and the mechanic followed through!
Mike Wilcox was incredible in the buying process of our brand new Palisade SEL with the premium package. Truly friendly, efficient and easy process. Go visit Mike !
Mike Wilcox go see him he is fantastic
Come see Mike Wilcox for great customer service!
Mike Wilcox was very professional listened to what I wanted and made it happen you can’t go wrong using Mike.
Mike Wilcox went above and beyond for me. He searched the inventory and found a vehicle that met my needs. He ran across town to pick it up and take care of me.
Mike Wilcox was the best car salesman we have ever worked with.